Privacy policy

Last updated 27 October 2026

This page explains what Appealer AI collects when you visit this website, request a review or work with us on an appeal, why we collect it, and how long we keep it. The site uses no cookies, no analytics and no advertising trackers, and its fonts are served from this site rather than a third party.

What we collect

• Review requests. When you use the review form, we receive your name, work email, the property address or parcel number, the size of your portfolio and, if you attach one, your assessment notice. The request reaches us by email. We keep it while we are working with you and for as long as we need it for our business records.
• Documents for an appeal. If we take on your appeal, you may send us rent rolls, operating statements, leases and similar records. We use them only to value the property and prepare your case.
• Email. Mail sent to an address at appealer.ai is stored for up to 90 days on its way to our inbox, and then kept in our inbox like any other correspondence.
• Server logs. Our hosting provider records standard request logs, including IP addresses and the pages requested, for security and troubleshooting. We don’t use them to identify or track visitors.

We also use public information about your property, such as assessment records and recorded sales. That is information about the property, not about you.

Why we use it

To review your assessment, reply to you, prepare and file the appeals you ask us to, and invoice our fee. We do not sell your information, use it for advertising, or add you to a mailing list.

If you are in the European Economic Area or the United Kingdom, we rely on taking steps at your request before entering into a contract, on performing that contract, and on our legitimate interest in responding to enquiries about our business.

Who sees it

• Assessors and review boards. Your financial records are shared with the assessor or board only as part of the evidence for your appeal, and only after you have approved that evidence. Evidence filed in an appeal may become part of the public record in some jurisdictions. We tell you before filing when that applies.
• Licensed representatives. Where a jurisdiction requires a licensed representative or attorney for a hearing, we share what they need to argue your case, with your approval.
• Amazon Web Services hosts this website, runs the review form, and stores and sends our email, in the United States.
• Google provides the inbox your requests and messages are delivered to.

Your information may be processed in the United States. Where the law requires it, these transfers are covered by the providers’ standard contractual clauses.

How we protect it

Everything you send through this site is encrypted in transit. Access to your documents is limited to the people working on your appeal.

Your rights

You can ask us what we hold about you, ask us to correct or delete it, or object to how we use it. Depending on where you live, including California, the EEA and the UK, you may have further rights under local law, including the right to complain to your data protection authority. We do not sell or share personal information as those laws define it.

Contact

For anything about your information or this policy, email hello@appealer.ai. If we change this policy, we will update it here and change the date at the top.